Support

Welcome to the Billi Care Support page

Here to help you get the best from your Billi Water Filtration system, every day.

Safety Icon

SAFETY NOTICE

To ensure your safety while using this appliance:


  • Do not place hands under the boiling water outlet.

  • If the red safety lock indicator is illuminated, the hot water safety switch has been activated.
  • X-Series Icon
    If you are using an X-Series Levered or Tap: To dispense boiling water, please touch the sensor located at the top rear of the tap to deactivate the safety lock.
  • MMT Icon
    If you are using a Multifunction Mixer tap: To dispense boiling water, please tap the lock button located on the button panel on the left-hand side of the tap to deactivate the safety lock.

These features are designed to prevent accidental operation and ensure safe use at all times.

Support Icon

SUPPORT & ASSISTANCE


  • For detailed operating instructions and safety information, please refer to the User Guide.

  • If you require further assistance, our team is here to help.

Your safety and satisfaction are our top priorities.


Phone Icon

CONTACT US

SINGAPORE

www.eldric.sg

UNITED ARAB EMIRATES

www.nomorebottles.ae

SAUDI ARABIA & QATAR

www.tmgtrading.com.au